Padgett Law Group (PLG) is an elite, full service creditors' rights law firm with GSE compliant practices in Arkansas, Florida, Georgia and Tennessee. The firm is also licensed and practicing in Kentucky, North Carolina, Massachusetts, and Washington, D.C. The firm's practice offers exclusive representation to institutional clients such as lenders, mortgage servicers, credit unions, banks, hedge funds, investors and other financial services industry stakeholders. Leveraging technology in our partnerships with forward-thinking clients gives Padgett Law Group the ability to focus on the aggressive management and processing of delinquent or under performing loans, providing our clients with an edge when curing or resolving these complex legal matters.
THE PADGETT LAW GROUP DIFFERENCE
Our geographic footprint has expanded to meet client needs, but our singular focus on boutique, high-touch service has remained our number one priority when handling client matters. Our industry-leading attorneys, top-notch support staff and state-of-the-art software solutions are trained and built with one shared goal: expedient and exceptional client service. The Padgett Difference is simple: from the moment you engage us you'll know where we draw the lines and how we intend to move your files, protect your interests, and defend your position.
24 HOUR TURN-AROUND
If it's part of the general time line, you'll never wait and you'll never ask.
WHITE GLOVE SERVICE
Experienced, expedient and exceptional client service every step of the way.
DIRECT S.P.O.C. ACCESS
Go directly to a file's point of contact at any time via email, office or mobile.
While industry standards demand the ability to efficiently process volume-based referrals, PLG has elected to design and maintain a firm culture that thrives in quantity production without sacrificing quality. A significant portion of the firm's full-time staff are dedicated to compliance oversight, quality control and quality assurance. The firm’s unique KPI structure is founded upon qualitative measures, as opposed to quantitative. Internal and client-imposed timelines are not flexible and are not optional at PLG, so we expect our staff to meet those timelines. Instead, we focus on the quality of the service being provided as our KPI yardstick. In addition, we have created value-added features to our client services which promote a true partnership between law firm and client. Not only have we developed a sophisticated understanding of the substantive legal issues lenders and loan servicing companies experience, but we also understand what impacts a client's bottom line and we do what is required on our part to move the needle.
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